How to make an appointment

Check it's not an emergency

Call 111 or 999 for urgent medical help if you have any of these as your request will not be seen immediately.

Crushing chest pain and tightness
New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
Severe difficulty breathing
Heavy bleeding that won't stop
Severe injuries
Feeling suicidal, wanting to harm yourself, or others.

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Calls to the house should only be requested if you are genuinely not well enough to come to the surgery. Please note that the practices cannot be responsible for transportation issues and we will expect that every effort is made if you are at all able to come to the surgery to be seen, even if this is by public transport, taxi or getting a lift with a friend.
If you are genuinely housebound and unable to leave the house through being Infirm or ill then you are able to request that an appointment as a housecall. Our Care Navigators will take your details and pass the information on to our Duty Doctor for the day who will either telephone you directly to discuss this in more detail. It may be that after discussion there is a member of the team more useful than a GP to come and see you and this can be arranged, or it may be that the issue can be resolved over the telephone without the need for a house call.
Requests for a home visit should be made before 10.30am – unless it is urgent.

Should you need to access to a doctor outside of surgery hours, please call NHS 111