We need a minimum of 72 hours (three working days) to process your prescription request. Please note that this does not include Saturdays, Sundays and Bank Holidays.

Order Online through the NHS Wales App

We are pleased to announce that you can now access health services on the new NHS Wales App. The App is a simple and secure way to: book routine appointments, order repeats and view parts of your medical record. To access the App you must have a fully verified NHS Login, or a valid photo ID to prove who you are and be aged 16 or over. Download the App today or use the desktop web version available. Find out more at:

Other ways to order:

  • Pharmacy Collection – One of the easiest methods to deal with your repeat prescription is for you to ask a local pharmacy to collect on your behalf. If you would like to arrange for a local Pharmacy to pick up and / or deliver your prescription you should ask them to register for this service. This will save you time as you will no longer have to call to the surgery to drop off and collect your prescription. The Pharmacy will also manage your prescription requests to help alleviate wastage.
  • By Post – send either the green repeat form (which is attached to your previous prescription) clearly marking which items you require to the surgery address.
  • By hand – send either the green repeat form (which is attached to your previous prescription) clearly marking which items you require and place in the white box on the wall in the reception porch area.